// Support
Talk to a human, not a chatbot.
Two ways to reach the team that built the tool. Average reply time under 4 minutes, 24/7 across both channels.
5,271 Discord members
<4m avg. response
24/7 coverage
Live Chat
Right here, right now
Tap the chat bubble in the bottom-right corner. Hop straight into a chat with a staff member — usually answered within minutes.
- 01Tap the chat bubble (bottom right of any page)
- 02Type your question or issue
- 03A staff member jumps in, usually within 2–3 minutes
Discord · #create-a-ticket
Private, threaded support
Open a private ticket in our Discord. Best for purchase issues, license recovery, or anything that needs back-and-forth with screenshots and files.
- 01Join the FlickLabz Discord
- 02Head to #create-a-ticket
- 03Click the button — a private thread opens with the support team
// What we cover
Bring us anything.
Setup & install
Walk-through your first install, G HUB integration, file paths.
License recovery
Lost your key? Linked the wrong account? Tell us, we'll fix it.
Patch hotfixes
Game just updated and your script feels off? Report and we ship within hours.
Sens / DPI tuning
Need help dialing in Diamond Plus to your config? We'll walk you through.
Mouse compatibility
Not sure if your mouse works? Drop the model — we'll confirm and recommend.
Account & billing
Refunds, transfers, gift card redemption, Discord role sync — anything billing.
// Before you message us
Try these first.
Most issues get resolved before a ticket needs to open. Quick-check these spots — they cover ~80% of inbound questions.